Frequently Asked Questions
What is the minimum and maximum age required to rent a vehicle?
Renters must be at least 21 years old to rent a vehicle.
Is there a required interval between bookings?
Yes. A 3-hour interval is required between bookings to allow time for inspection and preparation.
Do you offer any discounts or promotions?
Yes!
Repeat renters receive:
5%, 10%, or 15% off their next rental, depending on duration and vehicle type.
What is the shortest and longest rental duration allowed?
Minimum: 2 days
Maximum: 5 days
How are sales tax, coupons, and additional fees applied?
All applicable taxes, coupons, and fees are added to your invoice following the end of your reservation.
How many miles are included with the rental?
Each rental includes 100 to 200 miles per day, depending on the vehicle.
What are your standard business hours?
October – December: 10 AM – 9 PM
January – September: 9 AM – 9 PM
What are the allowed pick-up and return times?
Pick-up and return times are available between 9 AM and 9 PM.
Do you allow pick-ups and returns outside business hours?
Returns: Yes, with prior notice.
Pick-ups: No, pick-ups must occur during business hours.
What delivery locations do you offer, and what are the fees?
Airport Delivery: $25
Custom Locations: $45 (within a 20-mile radius of ZIP code 23059)
Is there a specific schedule for custom deliveries?
No. Custom delivery schedules are flexible and arranged on a case-by-case basis.
Are there any important extra details renters should know?
Yes. No smoking or vaping is permitted in any vehicle. A $150 cleaning fee applies if this policy is violated.
Do you offer additional equipment or services?
Yes. Child car seats are available upon request for $8 per day.
What is the cost for an additional driver?
Adding an additional driver costs $10 per day.
What are the penalties or fees for smoking in the vehicle?
A $150 cleaning fee applies for any smoking or vaping, plus additional charges if there is damage or lingering odor.
Are there any fees associated with EZ Pass or toll usage?
Yes. A $5 convenience fee applies for toll usage.
Is there a cleaning fee? Under what conditions is it charged?
Yes. A $150 cleaning fee will be charged for smoking, off-road use, or returning the vehicle in excessively dirty condition.
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Why Choose Us!
Skip the long lines and hassles of traditional car rental companies by having your next luxury car delivered directly to your preferred location and time.
As a gesture of our appreciation, we provide a white-glove concierge service with onsite check-in at your hotel or residence for all our valued clients.
Want to book from us?
Avoid the lengthy queues and hassle of conventional car rentals. Choose our service, and your luxury vehicle will be delivered directly to your chosen location, precisely when it's most convenient for you.
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